Shipping policy
In cooperation with Mail Boxes Etc. delivery service, we send all packages to Croatia by HP Express or Overseas, and to EU countries by GLS.
Free shipping for orders over €50.
Delivery price to Croatia and islands - fixed 5 €
The price of delivery to EU countries ranges from €10 to more, it is different for each EU country, and depends on the weight of the package. The exact shipping price will be shown at checkout.
Delivery time/transit time for Croatia and islands within 1-3 working days, and for EU countries within 3-7 working days. (Saturdays, Sundays and holidays are not included).
We send each package with a tracking number, which you will receive on your e-mail after sending the order. The service also includes sending a package arrival announcement to your address. Pay attention to leave the correct data for delivery, which must include e-mail, first and last name, address, and phone number.
Production and delivery time
All macrame works from Mitu Makrame Webshop are made to order (serial - we repeat the same design), and we do not have ready-made works in advance.
After you make a purchase and that payment is visible to us, we start making your macrame product. The current production time is written in the header bar on the home page of our shop.
It's usually between 2 and 7 working days. (It varies depending on the current volume of products ordered and other factors that may affect our production time. So before buying, be sure to check the current production time).
This does not apply to Digital Guides, which are immediately available for download (in pdf format) after your purchase, and to Custom orders, i.e. those orders that are created according to the wishes of our customers.